ORDERS UNDER $99
Standard Shipping (Canada) $10.00 5-7 Days*
Standard Shipping (USA) $15.00 4-7 Days*
ORDERS OVER $99
Standard Shipping FREE 5-7 Days*
*Delivery transit time starts when your order has been shipped and does not include the processing time of up to 3-4 weeks. Business days do not include Saturdays, Sundays, or Canadian Holidays
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from Ontario, Canada. We currently have a processing time of 3-4 weeks. Rest assured, we are doing everything we can to get you your order as fast as possible! Due to the popularity of our offers, please allow an estimated 3-5 weeks for your order to arrive to Canada.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by Over the Luna. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.