Frequently Asked Questions

WHERE DO YOU SHIP?

We currently ship worldwide!

HOW IS MY PACKAGE SHIPPED?

Every frame is lovingly wrapped with bubble wrap and surrounded in crinkle paper to prevent any damage during transit to your home.

CAN I CANCEL MY ORDER?

If you placed your order before you were ready, you have up to 24 hours to cancel the order for a full refund. Please contact us at info@overtheluna.com to get immediate assistance with the cancellation.

DO YOU OFFER REFUNDS/EXCHANGES?

Due to the customization of the flower box, we do not offer any refunds or exchanges. If there is an issue with your order, please contact us at info@overtheluna.com.

Refunds and exchanges are offered for clothing, and supplies.

Final sale on all online templates, svgs and courses.

WHAT ARE THE FLOWERS MADE OUT OF?

All our flowers are handmade with 65lb premium cardstock paper which means your flower box will last forever!

DO YOU OFFER WHOLESALE?

Most definitely! We offer wholesale orders and prices. Just contact us at info@overtheluna.com to inquire more.